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Café Casino Withdrawal Problems
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- Play Slots.Cafe and have your fun dished up to you in bite sized chunks in our exciting new online casino world. Slots.Cafe is a new and exciting world of slots games, casino games (including all your.
- Cafe Casino is a Bitcoin integrated gambling platform where you can chill out and gamble on a range of games in a relaxed atmosphere. With incredible promotions available for registered players during February 2021 and the occasional Cafecasino.lv.
To all who have been burned, tricked, scammed or conned:
There is a significant problem with online Café Casino in the way they retain players’ winnings by awarding “Perks Bonuses” and “Perk Points”. When I deposited money, I was awarded a Bonus that was a percentage of that deposit. For example, if I deposited $1,000.00, I would be awarded a $500.00 Perks Bonus. That would give me a Balance of $1,500.00 to play with. If I then lost $1,000.00, and deposited another $1,000.00, receiving another $500.00 Perks Bonus, my Balance would then be $1,000.00 cash of mine and $1,000.00 of Perks Bonus.
What is not explained is the meaning of the “play through requirement” that is 60 times the amount of the Perks balance. It means that I cannot withdraw any of my cash winnings or cash deposits until I have gambled (“played through”) $60,000.00!
If I win $5000.00 and want to withdraw some of my winnings, say $2,500.00, I cannot do so until I have gambled 60 x the $1,000.00 of Perks Bonus, i.e. $60,000.00! That is a very devious way to delay a player from withdrawing money from Café Casino!
I called the Customer Service Department at Café Casino on 2020/02/13, and spoke with a supervisor because I had been trying to withdraw $2,500.00 via bitcoin for several days, but I kept getting the message, “You have reached the daily withdrawal limit for this payment method. Please use another payment method or try again tomorrow.” That was a bogus statement, because that was not the reason that I could not withdraw my winnings; it was just another delaying tactic – false information. That’s when he explained the “gotcha” when it comes to withdrawing winnings.
When we lose, we lose our money, but when we win, we win with their “bonus money”, so we cannot withdraw our winnings until, until, until….
What a scam!
Also, Café Casino has a maximum withdrawal amount of only $2,500.00 once every three days (usually runs longer than that, sometimes almost a week), regardless of how much I win! I cannot imagine what would happen if any real casino told a player that he could only withdraw $2,500.00 of his winnings every three days, even though he had won much more!
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Yes, my wife and I are complaining, but we also really want to warn other people about the problems. Hindsight is perfect, but be forewarned! Café Casino, and many other online casinos, are regulated by the Kahnawake Gaming Commission. Any operator wanting to be licensed by the commission must host their gaming portal at a data center called Mohawk Internet Technologies on the reservation. The Mohawk Territory of Kahnawake is a sovereign jurisdiction located just outside Montreal, Quebec, Canada, so there really is no recourse if you have a problem or complaint. You’re just out of luck!
So, beware this online casino! There are plenty of others that do not have such onerous restrictions and gimmicks! An example is Ignition Casino.EU. There you can withdraw up to $9,500.00 at one time, and our withdrawal requests have been processed the same or next day the casino received them. We’re not endorsing any online casino, but we have found Ignition Casino is much more player oriented.
If you should have a complaint against an online casino, another resource is ThePogg ('peace, order, and good government') https://thepogg.com/ . We’re just an old retired couple, and we know that our single complaint is really insignificant, but in numbers there is power. If you have a problem or complaint, do not hesitate to act!
- Café Casino’s games
Rival Gaming are responsible for the games at Café Casino, and they have come up with quite the selection for you to enjoy. Games are divided up into top games, fantasy slots, speciality games, online slots, blackjack, table games, and video poker. Not many of the games are truly mobile-friendly, but most of the newer ones are compatible with your smartphones and tablets.
If you prefer a traditional casino gaming experience, you can find baccarat, Caribbean poker, roulette, casino battle, craps, let ‘em ride, Pai Gow poker, red dog poker, tri card poker, and Vegas three card rummy all supported at the site.
The top rated slots at this casino include new games such as Rise of Poseidon, Thunderbird, Champs Élysées, Catsino, and 8 Lucky Charms. Other popular slots include Mystic Wolf, Lion’s Roar, Golden Gorilla, and Bulletproof Babes.
- Promotions and bonuses
There is an extra special welcome bonus available for bitcoin users. Players who wish to sign up for a new account and make their maiden deposit using bitcoins can claim a 600% match deposit welcome bonus on their first bitcoin deposit. Alternatively, you can claim the same bonus valid up to $6,000 if you wish. This bonus is known as the Super Play Welcome Bonus. Players do not need to enter a promotional code to claim the deal, which features a 10x max cashout limit, and 35x wagering requirements.
Alternatively, you may choose to claim a No-Max Welcome Bonus. This offer consists of a 150% match only valid on bitcoin deposits, up to a total of $1,500. There is no max cashout as its title suggests, and it comes with smaller 25x wagering requirements. No bonus code is needed to claim it.
Other promos and perks at this site include weekly mystery bonus and a $100 refer-a-friend bonus. The loyalty bonus program can also see you pocket 10% daily cashback, huge weekly bonuses, the chance to join a weekly prize draw, and more.
- Banking options
If you want to deposit, wager and withdraw using bitcoins, that is certainly an option at Café Casino. Should you wish to deposit using US dollars, you will find that the VISA, and MasterCard options are best for this.
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- Customer support
Support is available by a number of means at Café Casino. Players may wish to try their toll-free telephone support line (although this most effective for US based players), whilst e-mail and e-form options are there for all other players. Unfortunately, Café Casino does not currently run a live chat support option at their domain.
- Final thoughts
Café Casino is certainly a fine casino to play at, especially if you love wagering with bitcoins. There are more than enough Rival Gaming titles for you to play at this site, and having a choice of welcome bonuses means that you can start playing how you want to. Of course, this a new online casino so it is hard to gauge how well they will go on to do, but from what we’ve seen so far, there is a bright future ahead for Café Casino.